Return Eligibility & Window
Returns are accepted within 14 days of delivery. Items must be unused, in their original condition, and returned in their original packaging.
Damaged or Defective Items
If an item arrives damaged or defective, please contact us at hello@namastemandu.com within 14 days of delivery. We'll provide a prepaid return label or replacement at no cost.
Return Shipping Costs
For all other returns, the customer covers return shipping.
Refund Processing
Approved refunds will be issued to your original payment method via Stripe. Please allow 7–10 business days for the refund to appear, depending on your bank or card issuer.